Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Pulse Bithazex collects and retains data essential to your trading activities. How this data is collected and stored is set out in the Privacy Policy below.

The following principles underpin our policy:

• To ensure full transparency about how we collect and store your personal data:

Our aim is to clearly explain how we collect and process your personal data, so you can make fully informed decisions. We follow clear guidelines and robust processes for handling data on this website. Our policy explains the specific methods we use, providing you with transparent and concrete information about its use. You are in the driving seat.

We will always provide timely information when we determine you should be informed. Transparency is fundamental to our approach.

Our trained staff are always available to answer any questions you may have about our processes, including our obligations under the laws of {country}. You can contact us at: info@pulse-bithazex.com

• We will not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for the following purposes: to ensure the proper operation of {site_name} services and to connect trader-members with third-party trading platforms. We may also process data for the maintenance and improvement of website features and services; to protect our rights; and to comply with regulatory or other legal obligations. Finally, we may process data where necessary to provide administrative and other business functions related to the Services delivered to you, the client.

To provide better services tailored to your preferences and needs, {site_name} uses personal data.

• To access and use the essential tools you need to protect your personal data and safeguard your rights in this regard:

At any time, you can contact us to access all of your personal data. We can also update or delete it on request. In addition, we can facilitate requests to transfer that data to you or to a nominated third party. We provide these services to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems are of the highest quality, with bank-grade standards. While a 100% guarantee is not possible, we remain committed to continually upgrading our systems and strengthening the measures we have in place.

We have a detailed, comprehensive privacy policy and the highest level of security.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing any and all data relating to natural persons.

The provisions of our policy apply to all natural persons who are identifiable or have been identified. This specifically includes any individual who can be, or has already been, identified in connection with data that has been entrusted to us, or with data that we are able to access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organisation of personal data.

We do not collect, or seek to collect, any information about individuals under the age of 18. We also do not permit anyone under the age of 18 to utilise our platform for any purpose. If we discover a user, or any information, relating to someone under the age of 18, we will delete it immediately.

2. What personal data do we hold?

When you register with us, we collect the personal data needed to enable your use of our services. Where required, we may also request information to verify ownership of an account. To maintain and improve service quality, we collect and analyse data about how you use our platform and those of our third-party partners.

3. You are under no obligation to provide the company with your personal data at any time.

You are under no obligation to share your data with us; however, if you choose not to, this may limit the services we can provide. It may also result in restrictions on your ability to access or use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect any data that could personally identify you. However, we do collect details such as account activity, IP addresses, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language configured for your account.

Regarding personal data collection, we only collect and retain the information you consent to provide when you connect, via our service, to a third-party trading platform.

The personal data you provide to third-party platforms may include: your full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to process it?

The collection, storage and processing of your personal information by the company are carried out solely for the purposes set out in the Policy. All such uses and processing comply with the applicable laws of {country}.

The company will only collect, process, or transmit your data in compliance with the applicable laws of {country}. The legal bases for this are as follows:

• You have agreed to allow the company to store and process your personal data. By submitting your details to the company, you authorise us to transfer them to the relevant third-party trading platform. You have given your consent for your personal data to be processed for one or more specified purposes.
• To improve its services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may be required to store and process your personal data.
• To comply with legal requirements, data processing is necessary.

If you would like to learn more about the data processing the company is required to undertake, please contact us by email.

Below you will find a list of the specific purposes for which we may process your personal data, together with the relevant legal bases.

6. Sharing of Personal Data with Third Parties

For the storage and processing of IP addresses, the conduct of user surveys and analysis, and the provision of other related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share specific personal data you provide with third-party services. In such cases, your data will be handled in accordance with the privacy policies of the relevant companies. This may include multiple digital trading platforms.

To enhance the services we provide to our clients and improve our overall offering, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect the rights and assets of the company and our third-party partners, we may disclose data to the relevant legal or regulatory authorities.

In the event of a significant business transaction—such as the sale of the company, seeking investment, or obtaining a loan—we may share relevant data in a lawful and appropriate manner. This also applies in the event of any merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Use of Cookies and Third-Party Services

To support site analytics and in collaboration with advertising partners, we may use cookies and similar technologies, in line with legal requirements and industry standards.

Cookies—small data files stored on your device when you visit a website—collect information about your browsing behaviour and preferences. They help personalise and enhance your experience by allowing us to remember your settings and tailor our services accordingly. We also use cookies for site analytics and to compile statistics that inform strategic planning.

Broadly, two types of cookies are used on this site. Session cookies are stored in your browser only for the duration of your visit and are deleted when you close the browser. The others are persistent cookies, which remain in your browser after your session ends. These help the site recognise you as a returning visitor and make it easier to use the site.

Types of cookies:

Cookies may be used as required, in line with their intended purpose:

Cookies have been disabled or removed

If you wish to delete or block cookies, you can do so via your browser settings. Use the links below for step-by-step guidance for the most commonly used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some services and site features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be stored for as long as necessary to perform the operations described elsewhere in this policy. It may be retained longer in line with applicable laws, regulations and company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for 12 months. When those 12 months expire, and with your consent, that data will be shared for a further 12 months.

Our operations include the regular review of all personal data to determine whether it is still required, or not.

9. Transfers of personal data to third countries or international organisations

Where necessary to provide our services and/or for security purposes, personal data may be transferred to third countries (countries other than your own) and international organisations in line with strict security protocols. We adhere to the highest data security standards to safeguard your data and ensure your rights and legal remedies are available in all cases.

Throughout the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• All data transfers take place under the EU’s legal jurisdiction and competence, in line with the data protection requirements set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public authorities or bodies are carried out in accordance with Article 46(2). This constitutes a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, set out under Article 46(2)(c) of the GDPR, define the conditions for data transfers and are applied accordingly. The Clauses can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details of the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded with the highest-level technical and organisational measures, in line with industry best-practice procedures. These procedures are designed to prevent unauthorised or accidental destruction of data, as well as the loss or alteration of that data.

While we apply the highest level of care and gold-standard procedures for data protection, as required by law, it is not possible to guarantee in all circumstances that your personal data will remain entirely error-free. For that reason, we cannot be held liable in any case where personal data is disclosed, or suffers damage of an incidental, intangible, or consequential nature. This includes circumstances beyond our control, such as disclosures arising from transmission errors, unauthorised third-party access, or any other cause of a similar nature.

If we receive legally binding requests from regulators or other legal authorities, we may be obliged to disclose your personal data to them. Once information is provided under a legal obligation, we cannot control how those authorities handle, store or protect your data thereafter.

Any information transmitted over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online at any time.

11. Links to third-party websites

On this website, you may encounter links to third‑party applications and websites. Please note that these are neither affiliates nor under our control, and our privacy policy does not apply to them. They have their own procedures and priorities for collecting and processing personal data, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any company or service when you visit their website before providing any personal data. Ensure their data collection, use and processing policies align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We may update or amend our policy at any time. We will notify you of changes via our website and other appropriate channels. The latest version of the privacy policy will be posted on the website and will take effect immediately upon publication, unless stated otherwise.

13. Your data protection rights

You retain full control and the final decision over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or restrict the scope and nature of any processing we carry out.

This page provides information relevant to EEA residents:

Your personal data is protected by the rights set out herein. By sending an email to the address below, you can immediately exercise those rights.

Accessing Your Rights

You may access the personal data you have provided to us at any time. Any of your personal data we process is available for your review and therefore verifiable.

You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of the data we process, beyond the one already provided, a reasonable fee may be charged.

Rights granted by law and under the privacy policy must not infringe the rights of others. The company reserves the right to refuse or limit access to personal data if such access would infringe the rights and freedoms of others.

Right to Rectification

Any errors in your personal data, whether due to omission or inaccurate details, may be corrected by you or by the Company to ensure it is processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances. 1) If your personal data has been processed without your consent or beyond lawful limits. 2) Upon request where you wish the data to be removed and the Company has no legal obligation to retain it. 3) If you no longer consent to or accept any data processing by us, even if lawful and within our rights and interests or those of a third-party provider; and finally 4) If we are required by law to delete your data.

The right to erasure may be overridden by legal obligations imposed by the EU or by the law of any Member State. Likewise, this applies where data is required for the establishment, exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data in circumstances where you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following circumstances: 1) where EU or Member State law prevents deletion. 2) With your consent, where it is needed to establish, exercise or defend legal claims. 3) Where necessary to protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided if you have consented, in any form, to its collection and it is processed by automated systems.

You have the right to request the transfer of any and all personal data to another company or organisation, where this is technically feasible. This does not affect your right to erasure (deletion) of your data. This right cannot be exercised if doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and require us to stop. This does not apply where there is a compelling legal basis to continue processing, such as to defend against or pursue legal claims. In such cases, we may continue processing your personal data.

You may, at any time, object to the processing of your personal data for direct marketing purposes.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where possible. This does not apply retroactively to any processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, EU Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines circumstances where your personal data rights may be limited under European Union or Member State law.

Once we receive your request about your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this period by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the revised deadline within one month of receiving your request.

Requested information will be provided to you electronically at no cost, except where this would conflict with the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or refuse a request if it is deemed spurious, excessive or repetitive.

We may require additional proof of identity where there is any reasonable doubt about the individual making a request for personal data, to uphold data protection and security.